Legal terms of service
1. Eligibility and authority
- The service is offered to Indian CA firms and their authorised personnel for professional audit and assurance workflows.
- You represent that you have authority to bind your firm, that registration details are accurate, and that your firm holds valid practice credentials as applicable.
- You must be at least 18 years old and legally capable of entering into contracts under Indian law.
2. Service description
AuditAudire provides software tools to import accounting data, run configurable audit checks, manage engagements, and support working-paper workflows. Features, limits, integrations, and availability may change during pilot or general availability. We may add, modify, or discontinue features with reasonable notice where practicable.
3. Pilot and professional disclaimer
- During pilot or early access, the service may contain defects, incomplete features, or intermittent downtime.
- Automated checks, reconciliations, sampling outputs, and reports are aids only. They do not constitute audit opinions, legal advice, or tax advice.
- Your firm remains solely responsible for professional judgement, standards compliance (including Standards on Auditing issued by ICAI), sign-off, and client deliverables.
- You must independently verify outputs before reliance or issuance of reports.
4. Accounts and security
- You are responsible for credentials issued to your firm’s users and for activity under your tenant account.
- Notify us promptly of suspected unauthorised access or security incidents affecting the platform account.
- We may suspend access to protect the service, other tenants, or to investigate suspected abuse or unlawful use.
5. Acceptable use
You agree not to:
- upload unlawful, infringing, or malicious content, or data you lack rights to process;
- attempt to bypass security, probe vulnerabilities without permission, or interfere with other users;
- reverse engineer or scrape the service except where permitted by mandatory law;
- use the service in violation of RBI, SEBI, MCA, GST, income-tax, or other applicable Indian regulations;
- resell or sublicense the service except as expressly permitted in writing.
6. Subscriptions, trials, and payments
- Trials and paid plans are subject to limits, pricing, and billing cycles shown at registration or checkout.
- Payments may be processed through third-party gateways (such as Razorpay). Their terms also apply to payment transactions.
- Fees are exclusive of applicable GST or other taxes unless stated otherwise; you are responsible for taxes owed by your firm.
- Unless required by the Consumer Protection Act, 2019 or other mandatory law, fees for commenced billing periods are non-refundable except as stated in a written order form or required by law.
- We may change pricing for renewal periods with advance notice; continued use after the effective date constitutes acceptance.
7. Intellectual property
- We retain all rights in the platform, software, documentation, branding, and pre-existing materials.
- Your firm retains ownership of data and materials you upload. You grant us a limited licence to host, process, transmit, and display that content solely to provide and improve the service.
- Feedback you provide may be used to improve the product without obligation to you.
8. Confidentiality and data processing
- Each party will protect the other’s confidential information using reasonable care.
- For personal data, our privacy policy describes roles: we generally act as data fiduciary for platform account and billing data, and as processor / technical provider for client engagement files uploaded under your instructions.
- Your firm is responsible for lawful collection, notice, and consent for client and staff data you upload, backups suitable for your practice, and compliance with the DPDP Act, IT Act, and professional secrecy obligations.
- You will not upload special-category or sensitive personal data beyond what is reasonably necessary for audit workflows unless you have a lawful basis and appropriate safeguards.
9. Information technology and compliance
We maintain security practices intended to align with reasonable security standards under the Information Technology Act, 2000 and applicable rules. You are responsible for your own IT policies, endpoint security, and compliance with record-keeping requirements applicable to your firm. Nothing in these terms limits rights available to you under the Consumer Protection Act, 2019 where you qualify as a consumer and such rights cannot be contracted away.
10. Warranties disclaimer
To the fullest extent permitted by Indian law, the service is provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy of automated outputs, and non-infringement. We do not warrant uninterrupted or error-free operation.
11. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, goodwill, data, or business interruption. Our aggregate liability arising from or relating to the service in any twelve-month period is limited to the greater of (a) amounts paid by your firm for the service in that period, or (b) INR 10,000. These limits do not apply to liability that cannot be excluded under Indian law, including fraud, wilful misconduct, or death or personal injury caused by negligence where exclusion is prohibited.
12. Indemnity
Your firm will indemnify and hold us harmless from claims, losses, and reasonable costs arising from your firm’s uploaded content, breach of these terms, violation of law, or professional services performed using outputs from the service, except to the extent caused by our wilful misconduct.
13. Suspension and termination
- Either party may terminate paid subscriptions according to the billing terms in effect.
- We may suspend or terminate access for material breach, non-payment, security risk, or unlawful use, with notice where reasonable.
- Upon termination, access may cease and data may be deleted after any post-termination retention period described in the privacy policy, subject to legal holds.
14. Force majeure
Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, government action, internet or utility failures, or widespread cloud provider outages, provided reasonable efforts are made to resume performance.
15. Governing law and disputes
These terms are governed by the laws of India. Subject to mandatory statutes, courts at Nagpur, Maharashtra, India shall have exclusive jurisdiction. Before litigation, the parties will attempt in good faith to resolve disputes through negotiation for at least thirty (30) days after written notice. Nothing prevents either party from seeking urgent injunctive relief.
16. Changes to terms
We may update these terms by posting a new version with an updated effective date. Material changes will be communicated through the product, email, or registration flows where appropriate. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the service and may request account closure.
17. Contact
For contractual or legal notices relating to these terms, contact nitinbetharia@gmail.com. Privacy-specific requests are handled under our privacy policy.